Q&A

Weatherization Plus Q&A

Do I need air sealing?

Customers ask this question all the time. The answer is Yes! 

Adding insulation to an attic without air sealing the attic first, would be doing our customers a great injustice. Insulation is not nearly as effective without air sealing. If air can flow through the insulation, then, the insulation is acting more like a giant filter instead of actually insulating your home. 

How long have you been in the business?

In 2010, Brian and Joy started Weatherization Plus using an old Chevy pick-up truck and a rusty old horse trailer with an insulation blowing machine in the back. They were working with the federal Weatherization Assistance Program for low-income families and individuals. By 2017, they had outgrown the original location and moved to a location with a 12,000 square foot warehouse, added 24 employees, 8 box trucks, 4 pick-up trucks and 1 support vehicle. In these past 7 years, they have provided weatherization services for over 5,000 customers.

I don't know anything about insulation, but I've heard there are different types to choose from. Can your company help me make the right decision for my attic?

We get this question all the time. We don't expect our customers to be insulation experts. That's where we come in! We offer several different types of insulation from batt insulation to cellulose, to fiberglass to spray foam and more. We can give you the information you'll need to make the right selection AND we can steer you away from certain products that won't help you meet your home comfort goals. Not all insulation is created equal and some products aren't recommended in certain applications. So, rest assured, our well-trained technicians can help you make the right decision on insulation!

I don't think I have any insulation under my house. Does your company do floor insulation?

Yes! We do floor insulation. Whether you have a crawl space or maybe an unfinished basement, we can install floor insulation that will help meet your home comfort goals. We have several products that work well in floor cavities and with various budgets. One important thing to keep in mind is that the area to be insulated needs to be air sealed first to maximize the benefits of having the floor insulated and we can provide that service as well.

I had 3 different companies give me estimates for my insulation and duct sealing project. Your company's representative was the most impressive of the three contractors and I really want to hire Weatherization Plus. The estimate is very reasonable, but I was wondering if you offer financing?

Weatherization Plus is thrilled to know you were impressed with our technician! And yes! We do offer financing. With about a 10 minute conversation with our financing company, you can be approved for one of several different financing options. The process is very simple and fairly quick. 

I had 3 different companies give me estimates on my attic insulation project. How do I know which company to hire?

This is very easy to answer, Weatherization Plus! Of course, I would say that because I work here. However, when you are looking at the estimates, can you do an apples to apples comparison? Probably not. Why? Because I'm going to go out on a limb here and say that the other 2 companies only provided you an estimate for the insulation alone. We gave you an estimate on actually fixing your problem. If you can't do the apples to apples comparison yourself, we would be happy to look at the other estimates and help you decipher them....and you can cover up the names of the other contractors, we don't mind that at all. What you must understand is that we are NOT in the insulation business (although we do over 1 million square feet every year). We are in the business of making homes more comfortable! So, what you have to decide is this, do you want a cheap fix that I liken to a band-aid fix, or do you want a house that is actually more comfortable than it is now?

I live in a mobile home that needs some weatherization. Do you work on mobile homes?

Great question! We work on mobile homes almost every single day! A home is a home no matter how big or small. Mobile homes can have some issues that are unique to that style home and therefore require someone who is knowledgeable about that particular style home.  Fortunately, since we have "weatherized" over 1900 mobile homes in the past 3 years, we consider ourselves the experts when it comes to making mobile homes more comfortable.

I own apartment buildings and townhouses that are in need of insulation and general weatherization. Can your company help me?

Absolutely! At Weatherization Plus, we specialize in insulation and weatherization for all types of structures, including apartment complexes and townhouses! In the past 3 years, we have worked on nearly 1000 apartments in the Central and Western portions of Kentucky. Although apartments require special handling, we are prepared and trained in evaluating such structures for both insulation and weatherization. The same is true of townhouse communities.

Infrared imaging seems to be all the rage right now. Do you offer that service?

Infrared imaging is definitely gaining popularity and we are proud to say that yes, we do offer infrared imaging. While this invaluable tool allows us to identify areas with anomalies, further inspection is needed to determine the specific source and issue. Infrared cameras cannot see through walls. They detect surface temperature differences between materials and these differences help us determine what's really going on. One important thing to remember is that a trained person needs to conduct the infrared imaging portion of the inspection so the images can be properly interpreted. All of our technicians have been certified by the manufacturer's infrared imaging trainers. Remember too that further inspection is needed to determine exactly what the problem is and what's going on. And finally, infrared imaging works best when there is a more dramatic temperature difference between the outside temperatures and the temperatures inside your house.

My house is currently under construction and so I don't have any insulation at all. Can your company give me an estimate and help me decide what kind of insulation would work for me?

We have many customers who are in the process of building a home. We can review your blueprints with you and give you an estimate. We can also help you decide what kind, or kinds, of insulation would be best for you. If your home is in the framing stage, we can still visit the job site and meet with you on location to talk about insulating your home. Don't forget, air sealing is the most important step before insulation. We can give you an estimate for that as well. 

My house needs a lot of work to make it more comfortable. Both the attic and the crawl space have issues needing to be addressed. How do I determine what to do first?

This is a great question! At Weatherization Plus, our talented technicians can help you make that determination. Since we understand how homes work as a whole system, we can direct you in making these decisions. You can think of our process like building a staircase. You have to start at the bottom and add one step after the next. You can't build the 1st step and then skip to the 5th step and then to the 8th step and then back down to the 3rd step. That wouldn't make sense (and it wouldn't work). Because we understand building science, and can explain it to you in a way that you can understand, we can easily help you determine what to do first, second, third and so on. We also don't want to do something now that we will have to un-do later! You'd get mad at us if we did that! Once we have conducted an assessment for you, we can break the estimate out into steps so you can make an educated decision moving forward.

My utility company did an energy audit at my home and gave me a list of recommendations. In order for me to get a rebate from them, I have to have this work done. Is this something you can do for me?

Yes! We have reviewed energy audit reports from several of the utility companies in our service area and have found that nearly everything on those reports are items we can complete for you! Once we have checked off the items on your list, you can proceed with contacting your utility company for your rebate. We can even provide you with an insulation certificate if needed.

What the best insulation to put in a crawl space joists?

This is a tough question to answer without looking at the specific job site or house and without knowing the budget. We have to consider these factors and evaluate the moisture levels in the crawl space, allergies for those living in the home, and the general overall condition of the crawl space. For these reasons, we like to visit the site and speak with each individual homeowner.

What's better for home insulation closed or open cell foam?

The question of whether to use open or closed cell spray foam cannot be answered as a definite one way or the other. Determining what type of spray foam to use depends on a number of factors including the area to be sprayed, the appliances or mechanics located in the area, the age of the home, the allergies of those living in the home and others. For these reasons, we require a specially trained technician to visit the job site and conduct a thorough evaluation and speak to the home owner.

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